Lincs Digital

Lincs Digital

Rich, the Project Manager said: “Thanks to The Prince’s Countryside Fund’s grant we go out into the rural communities of Lincolnshire and take digital devices to them. These areas have lost a lot of services and people need to get over the fear of using the online services, and learn how to use them, and that is where we come in. We go to out to these rural areas and will be in local churches, village halls etc. and teach people how to use Digital devices and useful online services. We have done a lot with helping people to use online banking and the NHS app to book appointments, and order prescriptions. We have made many people aware of online grocery shopping as lots of their small, local shops have closed, and they have been struggling into town and back with heavy bags on an irregular bus service. The help we give can also include switching utilities and insurance, and giving them the awareness of these as online services and the advantages of it, including the savings that can be made. It is never forcing, just guiding in a safe and friendly environment.

"One of the most significant impacts has been the social impact. We tend to have eight to twelve people taking part in each session, and they have been making their own friendship groups that are continuing beyond the digital service, and they are meeting outside the sessions. We are trying to stop the isolation, and there is a fear that teaching them to use the devices they might become more isolated, but when they have been coming out to training, they have found out more about what is going on locally. On top of this, it has also allowed people to be more connected with their families via skype and messenger, and connecting them back to people they have lost touch with, and allowing all of these connections to continue.

"From a learners point of view, our beneficiaries have described the service as life changing or in some circumstances it has saved their lives. These people were in a position where they did not know what to do with so many local services closing and we have been able to open their eyes, and they now see a much brighter future because of it. Without The Prince’s Countryside Fund we wouldn’t be able to do any of the work we do, and none of these people in rural Lincolnshire with dwindling local services would have been able to receive our help.”

 

Home